Solve Login Issue

If you have prepaid cards, you need a reliable portal like PrepaidGiftBalance. With this portal, you can easily check the balance of your card. The PrepaidGift credit connection gives you access to your card information.


The registration process with PrepaidGiftBalance is straightforward. Sometimes people have trouble connecting. Remember that this portal is open to residents of the United States. For this reason, you may not be able to access it from other countries.

Login Problem Solution

If you want to check the balance of your MasterCard or Visa gift card, you must register. Here are some simple steps you can take to troubleshoot connectivity issues:

  • Visit Make sure you are using a smartphone, PC, or laptop. You need a reliable internet connection.
  • New visitors need a 16-digit card number. This number is engraved on the front of your card. Touch Next.
  • Enter your data in the available form. Touch Confirm.
  • Wait a few minutes while the system verifies your data. After verifying your details, you can log in.


If you want to avoid any problems, please enter your details carefully. Remember that wrong information can complicate your life. Also, check if your prepaid cards have any problems. Registering your card is essential to become its rightful owner. Once you’ve signed up, shopping is easy for you. Many online retailers can reject payments without a valid billing address. 

Set PIN Code

Remember that your PIN is available on the card package. You can reset this PIN by calling the toll-free number of your card issuer. Remember, your card is accepted throughout the United States.

Why Card Is Not work?

If your card doesn’t work, you’ll need to check the expiration date. The expiration date will be printed on your card. This portal is not responsible for problems with your card. Contact the card issuer to resolve any issues.

Refund Problem

Please note that refund and return policies may vary by retailer. Your merchants can carry out these transactions. If you accept the return, it can be done in 5-6 days. Visit the prepaid card activities page to see if the amount refunded to your card is available.